Returns

If you return an item requesting a refund within 14 days of the item being delivered to you, we'll issue a refund by way of the original payment method. To create a return, please email customercare@loliekids.com listing the product(s) you'd like to return.

We will email you back with a shipping label and instructions where you can drop off your parcel. Don't worry if you don't have a printer you will also be able to print the label at the drop off point.  

Returns will be at your own expense, so the cost of the return label will be deducted from your return. 

 

Refunds

We will refund your order once the brand you are returning it to confirms receipt of the returned item. We will refund items if received by the brand in an unused state. You can expect a refund within 7-10 days of shipping your product(s) back.